Direct support by email
Email the support address directly when you need help. The most useful first details are the affected user email, tenant or company and a short description of the issue.
Support
Support for Travel Time
If travel time is missing, activation is unclear or Outlook behavior does not match expectations, you can contact support directly by email.
Helpful details to include
- affected user email address
- tenant, company or organization
- short issue description
- time of the last change or test
- optional screenshot or example meeting
When to contact support
This page is meant for real support questions, not generic product browsing. It is the right place when self-service checks no longer explain why travel time is missing or why synchronization does not behave as expected.
With Microsoft 365 calendar integrations, a short message with the right facts is often much more useful than guessing. That is exactly what this support entry point is for.
What to include in your email
Clear, short context helps a lot. A few concrete details are usually enough to understand whether the issue is tied to activation, tenant setup, one specific meeting or sync timing.
- affected user email address
- tenant, company or organization
- short description of the issue
- time of the last change or test
- optional screenshot or example meeting
Self-help first can save time
If the issue is about missing travel blocks, it is still worth checking troubleshooting, FAQ or setup guidance first. Those pages often clarify whether the problem comes from activation state, meeting location quality or a short sync delay.
If the issue is still unclear after that, support by email is the right next step.
Support for Travel Time
Direct support for Travel Time by email. Use this page when you need help with activation, synchronization or missing travel-time entries.